Features

Everything you will need to run a successful dry cleaner or laundry business and more...

General

Auto Log-Out Time: Prevent users from accessing other user accounts but setting an auto logout time.
Multi Cash Drawer: Share a cash drawer with multiple users on one terminal or assign multiple cash drawers to one terminal.
Terminal Groups: Share a cash drawer with mulitple terminals. Only one Shift Close report will be printed at the end of a shift.
Ease of Use: Convenient to use and easy to learn for owners, managers and employees. No computer or IT skills is required!
Fully Customisable: i-Laundry is designed to cater all types of businesses. Create custom payment types, services, buttons, attributes etc. and operate you system in any currency.
Trading Hours & Holidays: Add surcharges on specific days and prevent due dates from being set outside of operating hours.
Email & SMS Notifications: Automatically notify your customers their items are ready or even when the order was received for paperless transactions.
Automatic Reminders: Remind customers when their garments remain uncollected for a specified period or thank them for visiting that day and keep them thinking about you.
Multiple Price Lists: Create or Import mulitple price lists for different customer types.
Tax Rates: Include or exclude tax for a customer profile or offer tex exemption to specified customers.
Communication & Feedback: Communicate or handle feedback from your customers with Email to SMS.
Customer Notes: Add customer specific notes to inform employees when capturing an order.

Transactional

Item & Weight Control: Suitable for both laundry and dry cleaning businesses.
Pre-payments: Option to accept partial and full deposit on received sales orders.
Service Attributes: Built-in or custom attributes like colors, brand, patterns with an optional surcharge.
Garment Photos: Upload photos of garments to keep track of garment condition and stains.
Discounts / Surcharges: Create pre-defined or on-the-fly discounts and surcharges.
Order & Item Notes: Create pre-defined or on-the-fly discounts and surcharges.
Email & SMS Notifications: Automatically notify your customers their items are ready or even when the order was received for paperless transactions.
Rail Position: Assign a rail position or shelf location when the garment is marked ready for collection.
Disclaimers: Create custom release forms that will print on the sales orders for the customer to sign.

Reporting

Staff Tracking: Monitor staff activity, edits, logins and attendance to assist with payroll and training.
User Access Control: Prevent employees from gaining access to sensitive business data.
Employee Performance: Track an employees production over a period of time.
Payout Tracking: Track payouts from cash drawer for better monitoring and cash up.
Shift Close: Our Shift Close Reports ensure the correct amounts at the end of a shift.
Data Export: Easily export all reports to excel or PDF.

Marketing

SMS Marketing: Send promotional messages targeting specific groups of customers.
Sales Leads: Identiy which of your marketing campaigns are working by gathering information as to what has brought the people to your door.
Loyalty Partners: Track the spend of organisations to promote your business and then to pay them a % commission for this.

Security

User Roles & Functions: Create users with different levels of access and create custom users roles.
Biometrics: Program users' fingerprints and disable PIN numbers for better user access control.
Transaction Audit: Each action is assigned to a staff account user, allowing you to track activity and mistakes.

Modular

Corporate Invoicing: Create corporate / business accounts with multiple sub-customers.
Inter-Branch Tracking: Track orders between production points and depots.
Inventory Management: Monitor stock used for services (Soles, detergent etc.)
Accounting: Easily sync your store's data with Pastel or Sage One.
RFID: Easily count bulk linen in a few seconds.
Offsite Backups: Backup your store's and your customer's data in the cloud which can be restored by a click of a button.

Hardware

Touch Screen Support: Designed for touch screens, i-Laundry places Dry Cleaning and Laundry Management at your fingertips. i-Laundry is user-friendly, fast and easy to learn.
Thermal Receipt Printers: i-Laundry supports thermal receipt printing for capturing and invoicing orders with your branding.
Tag Printers: Automatically print tags with the customer, order details and barcodes for each garment received. The paper used is "waterproof" to ensure durability throughout the washing and dry cleaning processes.
Report Printers: Print detailed reports or corporate statements and invoices with your branding.
Label Printers: Neatly label bagged or boxed garments when they are ready for collection.
Barcode Scanners: Easily find orders and/or items by scanning sales order and/or tags with barcode scanners.

Integrations