Features
Everything you will need to run a successful dry cleaner or laundry business and more...
General
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Auto Log-Out Time
- Prevent users from accessing other user accounts but setting an auto logout time.
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Multi Cash Drawer
- Share a cash drawer with multiple users on one terminal or assign multiple cash drawers to one terminal.
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Terminal Groups
- Share a cash drawer with mulitple terminals. Only one Shift Close report will be printed at the end of a shift.
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Ease of Use
- Convenient to use and easy to learn for owners, managers and employees. No computer or IT skills is required!
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Fully Customisable
- i-Laundry is designed to cater all types of businesses. Create custom payment types, services, buttons, attributes etc. and operate you system in any currency.
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Trading Hours & Holidays
- Add surcharges on specific days and prevent due dates from being set outside of operating hours.
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Email & SMS Notifications
- Automatically notify your customers their items are ready or even when the order was received for paperless transactions.
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Automatic Reminders
- Remind customers when their garments remain uncollected for a specified period or thank them for visiting that day and keep them thinking about you.
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Multiple Price Lists
- Create or Import mulitple price lists for different customer types.
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Tax Rates
- Include or exclude tax for a customer profile or offer tex exemption to specified customers.
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Communication & Feedback
- Communicate or handle feedback from your customers with Email to SMS.
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Customer Notes
- Add customer specific notes to inform employees when capturing an order.
Transactional
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Item & Weight Control
- Suitable for both laundry and dry cleaning businesses.
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Pre-payments
- Option to accept partial and full deposit on received sales orders.
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Service Attributes
- Built-in or custom attributes like colors, brand, patterns with an optional surcharge.
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Garment Photos
- Upload photos of garments to keep track of garment condition and stains.
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Discounts / Surcharges
- Create pre-defined or on-the-fly discounts and surcharges.
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Order & Item Notes
- Create pre-defined or on-the-fly discounts and surcharges.
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Email & SMS Notifications
- Automatically notify your customers their items are ready or even when the order was received for paperless transactions.
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Rail Position
- Assign a rail position or shelf location when the garment is marked ready for collection.
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Disclaimers
- Create custom release forms that will print on the sales orders for the customer to sign.
Reporting
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Staff Tracking
- Monitor staff activity, edits, logins and attendance to assist with payroll and training.
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User Access Control
- Prevent employees from gaining access to sensitive business data.
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Employee Performance
- Track an employees production over a period of time.
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Payout Tracking
- Track payouts from cash drawer for better monitoring and cash up.
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Shift Close
- Our Shift Close Reports ensure the correct amounts at the end of a shift.
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Data Export
- Easily export all reports to excel or PDF.
Marketing
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SMS Marketing
- Send promotional messages targeting specific groups of customers.
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Sales Leads
- Identiy which of your marketing campaigns are working by gathering information as to what has brought the people to your door.
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Loyalty Partners
- Track the spend of organisations to promote your business and then to pay them a % commission for this.
Security
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User Roles & Functions
- Create users with different levels of access and create custom users roles.
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Biometrics
- Program users' fingerprints and disable PIN numbers for better user access control.
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Transaction Audit
- Each action is assigned to a staff account user, allowing you to track activity and mistakes.
Modular
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Corporate Invoicing
- Create corporate / business accounts with multiple sub-customers.
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Inter-Branch Tracking
- Track orders between production points and depots.
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Inventory Management
- Monitor stock used for services (Soles, detergent etc.)
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Accounting
- Easily sync your store's data with Pastel or Sage One.
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RFID
- Easily count bulk linen in a few seconds.
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Offsite Backups
- Backup your store's and your customer's data in the cloud which can be restored by a click of a button.
Hardware
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Touch Screen Support
- Designed for touch screens, i-Laundry places Dry Cleaning and Laundry Management at your fingertips. i-Laundry is user-friendly, fast and easy to learn.
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Thermal Receipt Printers
- i-Laundry supports thermal receipt printing for capturing and invoicing orders with your branding.
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Tag Printers
- Automatically print tags with the customer, order details and barcodes for each garment received. The paper used is "waterproof" to ensure durability throughout the washing and dry cleaning processes.
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Report Printers
- Print detailed reports or corporate statements and invoices with your branding.
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Label Printers
- Neatly label bagged or boxed garments when they are ready for collection.
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Barcode Scanners
- Easily find orders and/or items by scanning sales order and/or tags with barcode scanners.
Integrations