Understanding item programming in i-Laundry

Programming service and product items in i-Laundry is very simple if you keep in mind that everything revolves around two things, the service item and the customer profile; the rest are just building blocks. To create a Service Item, you must choose a Service Type, Service Item group and Service Item Type; of the three, only the service item type is optional and if you do not require the high level of detail, need not be included in the Service Item. A Service Type is the highest level in the hierarchy of a Service Item; typically, it would be items like Dry-cleaning, Laundry, Alterations, Co...

Understanding System Users and User Roles

i-Laundry was designed with security in mind, to this end it can be customized to your needs and this is very simple if you understand the three major parts work, these are system users, user roles and role functions. Role Function - almost every button, menu link or function within i-Laundry has a corresponding role function, this is basically an on/off switch User Role - a user role consists of a collection of role functions and is assigned to a user System User - this is the actual person working or needing access to the system Basically, ther are two ways to set up users and roles, neithe...

Understanding Close Shift Report summaries

Cash Drawer Summary is the totals of money received in the different forms of payment, it is used to balance the drawer only. Sales Order Summary is a report of everything that got dropped off during a particular shift or period. Pre-Pay Summary is a pseudo name for deposits that are held against a particular works order (aka Sales order) works order if you will. (Could also refer to it as the drop off report if you like). Certain services can have a mandatory deposit requirement and this will be seen as a pre-pay and as such added to the pre-pay summary. Receipts Summary is a report of every...

Clock In & Clock Out

Clock In and Clock Out is a time and attendance system to record the hours worked by an employee. It can also be used to track meals and breaks. Clock In is to register an employee's arrival and Clock Out is to register an employee's departure from work. A Time and Attendance report can then be printed to review an employee's hours.

Log In & Log Out

i-Laundry has a user control system which enables each user to have complete control of his or her own transactions. Log In is the process by which individual access to the system is controlled by identifying and authenticating the user through the credentials presented by the user. To Log Out is to close off one's access to the system after having previously logged in. Once a user has logged in, they can then Log Out when access is no longer needed. Auto Log-out can be enabled to log-out at a specified time. A Transaction Audit report can be printed to identify transactions made by a specific...

Manage Stock

Manage Stock is a stock control system to ensure that products in store are the correct quantity and recognises when a customer has bought a product. But does not remove the necessity for checking what is on the shelves regularly. A Stock Variance report can be printed to monitor stock.

Hold Order

Hold Order is used whenever an order needs to be prevented from being processed. e.g If a deposit is required for an order before it can be processed and the customer doesn't have the required amount, the order can be placed on hold until the amount is settled.


A shift is a particular period for trading goods and services. A shift can be run over a couple of days or multiple shifts can be run in one day. In most cases, a shift starts in the morning and is closed at the end of the day. See related articles.