Create a new customer

Step 1: Log In 1.1. From the i-Laundry shell, select the Log In button. 1.2. Type your PIN or use your finger when prompted. Step 2: Add New Customer 2.1. On the main screen, click the Add Client button 2.2. Select a Title and complete the required First Name, Surname and Mobile fields. (Land Line and Email fields are optional) 2.3. Select the Active option to make this customer usable. (By default, it should be active) 2.4. To enable Loyalty, click on the No button in the loyalty field and enter a loyalty number. (A monthly statement of the customer's loyalty will be sent via email). 2.5. Ena...


Receive clothes and create orders

Step 1: Log In 1.1. From the i-Laundry shell, select the Log In button. 1.2. Type your PIN or use your finger when prompted.Step 2: Create an Order 2.1. On the main screen, search for the customer that is dropping off bytyping their name or telephone number in the search box or click Add Client for new customers. 2.2. Select the Drop-Off button. 2.3. Select the service type e.g. Dry Cleaning. 2.4. Select the service item group e.g. Suit. 2.5. Select the service item type e.g. Men’s 2 Pce.Step 3: Exit 3.1. Select Done.3.2. Select a date & time for collection and select Done. (The date is a...


Ready an order

Step 1: Log In 1.1. From the i-Laundry shell, select the Log In button. 1.2. Type your PIN or use your finger when prompted.Step 2: Ready Order 2.1. On the main screen, select the Ready Order button 2.2. Search for the customer's order by typing their order number, name or telephone number in the search box 2.3. Select the order that is to be made ready in the Sales Orders pane 2.4. Select the Ready Order button (When multiple orders need to be made ready select the Select All button.) 2.5. Select Yes to accept the status change or changesStep 3: Exit3.1. Select OK and thenthe Close button 3....


Ready an item

Step 1: Log In 1.1. From the i-Laundry shell, select the Log In button. 1.2. Type your PIN or use your finger when prompted.Step 2: Ready Item 2.1. On the main screen, select the Ready Order button 2.2. Search for the customer's order by typing their order number, name or telephone number in the search box 2.3. Select the order that is to be made ready in the Sales Orders pane 2.4. Select the item or items that is to be made ready in the Sales Items pane 2.5. Select the Ready Item button 2.6. Select Yes to accept the status change or changesStep 3: Exit3.1. Select OK and thenthe Close button...


Undo Ready Order

Step 1: Log In 1.1. From the i-Laundry shell, select the Log In button. 1.2. Type your PIN or use your finger when prompted.Step 2: Undo Ready Order 2.1. Select the Ready Order button 2.2. Select the Go To Undo Ready button 2.3. Search for the customer's order by typing their order number, name or telephone number in the search box 2.4. Select the order in the Sales Order pane 2.5. Select the Undo Ready Order button 2.6. Select Yes to accept the status change or changesStep 3: Exit3.1. Select OK and thenthe Close button 3.2. Select Log Out to return to the i-Laundry shell.


Complete an order

Step 1: Log In 1.1. From the i-Laundry shell, select the Log In button. 1.2. Type your PIN or use your finger when prompted.Step 2: Pick Up an Order 2.1. Search for the customer that is dropping off by typing their name or telephone number in the search box 2.2. Select the Pick Up button 2.3. Select the order that is to be picked up in the Transaction Listing pane 2.4. Select Add Order to add the order to Collection Items pane or Add All to add all orders 2.5. Select the Pay button 2.6. If no payment is required, select OK and proceed to step 3 2.6. Select the method of payment 2.7. Enter the...


Edit an existing customer's information

Step 1: Log In 1.1. From the i-Laundry shell, select the Log In button. 1.2. Type your PIN or use your finger when prompted.Step 2: Edit Client Details 2.1. On the main screen, search for the customer's order by typing their order number, name or telephone number in the search box. 2.2. Select the Edit Client button 2.3. Correct or enter new detailsStep 3: Exit 3.1.Select the Save and Close button 3.2. Click Log Out to return to the i-Laundry shell.


Edit an order

Step 1: Log In 1.1. From the i-Laundry shell, select the Log In button. 1.2. Type your PIN or use your finger when prompted.Step 2: Edit an Order 2.1. On the main screen, search for the customer's order by typing their order number, name or telephone number in the search box. 2.2. Select the order that is to be corrected in the Sales Order window on the top right. 2.3. Select Edit Order. 2.4. Correct or enter new information on the order. 2.5. Select Done when finishedStep 3: Exit 3.1. Click Log out to return to the i-Laundry shell.


Charge a sale to an account customer

Step 1: Log In 1.1. From the i-Laundry shell, select the Log In button. 1.2. Type your PIN or use your finger when prompted.Step 2: Create an Order 2.1. Search for the customer that is dropping off by typing their name or telephone number in the search box 2.2. Select the Drop Off button 2.3. Add all the services/products 2.4. Select the Pre-Pay button 2.5. Select the Account button as the method of payment instead of cash or card2.6. Enter the total outstanding amount of the order and select Add Payment to add the payment to the Payment Listing pane 2.7. Select Done 2.8. Select Done to accept...


Void an order

Step 1: Log In 1.1. From the i-Laundry shell, select the Log In button. 1.2. Type your PIN or use your finger when prompted.Step 2: Void an Order 2.1. Search for the customer that is dropping off by typing their name or telephone number in the search box 2.2. Select the order that is to be voided in Sales Order pane (An order can only be voided if the status of that order is In Progress or Ready, otherwise a refund will have to be done). 2.3. Select the Void Order button 2.4. Select Yes to accept the change. 2.5. Provide the reason for voiding and select the Enter button 2.6. If the order that...