The cash drawer is configured to open automatically whenever the connected thermal printer prints a receipt. The cash drawer can be opened manually by using Open Drawer in i-Laundry or by means of a key. However, each cash drawer is shipped with only two keys which are intended to enhance security and should be removed from the cash drawer, not only to prevent theft, but also to prevent the key from braking in the lock. Keys and locks are not available for purchase.
To open the cash drawer using the Open Drawer function, a PIN or fingerprint is required. This enables only certain users to have access to this function. Also, a reason needs to be entered for reporting purposes. A report can be printed to provide the number of times and reasons that users have opened the drawer.