Add a comment to an order

Step 1: Log In

1.1. From the i-Laundry shell, select the Log In button.

1.2. Type your PIN or use your finger when prompted.


Step 2: Create an Order

2.1. Search for the customer that is dropping off by typing their name or telephone number in the search box or click Add Client for a new customer.

2.2. Select the Drop-off button.

2.3. Select the Service Type e.g. Dry Cleaning.

2.4. Select the Service Item Group e.g. Suit.

2.5. Select the Service Item Type e.g. Men’s 2 Pce.


Step 3: Add a Comment

3.1. Select the Memo button.

3.2. Add a comment and select Enter.

3.3. For comment to be added to all the items on the order enable For Whole Order button. For comment to be added to only one item keep For Whole Order button disabled.

3.4. Select Save and Exit or Save and Add when adding multiple memos.


Step 4: Exit

4.1. Select Done.

4.2. Choose a date & time for collection and press Done. (The date is automatically set to the default turn-around-time of the service added).